Customer Claims Fast Food Staff Kept Him Waiting Whilst They Were Allegedly On Their Phones

Title Customer Claims Fast Food Staff Kept Him Waiting Whilst They Were Allegedly On Their Phones
Summary A customer recorded his interaction with fast-food employees after he was allegedly kept waiting for over 30 minutes for his food. On September 3, Jason Rowell was in Kennersville, North Carolina, when he claims he noticed he had been waiting a while for his food. He went into the restaurant to question the staff about the wait time when he allegedly noticed an employee on her phone and not processing his order. Jason allegedly asked the staff member for a refund due to this, to which she stated only managers can do this. Eventually, a manager came downstairs to process the refund for Jason. Jason said: “The girl was on her phone with half my order sitting beside her, she was mad that she had to get off her phone and make the other half of the order.”
Credit @rasonjowell via ARK Media
Orientation Portrait
Restrictions
Restrictions Details
Rating
Graphic Content Categories
Footage type Mobile phone
Filming Location Kernersville, North Carolina
Country United States

User IP:

Date Posted: 13th October 2025

Categories: Freak Out, TikTok, As Seen On KOMI, Top Picks