• Title American Airlines Denies Boarding To Group Including Person With Disabilities For Alleged Late Arrival
• Summary ** UNBLURRED VERSION AVAILABLE UPON REQUEST ** A video showing a family being rejected from an American Airlines flight due to allegedly being too late has gained over 4 million views on TikTok. On March 21, at Miami International Airport, Michele Bauer recorded the moments when she and her family had been told they couldn’t board the plane for arriving too late. Michele, who was flying with family members, a service dog and two other passengers, one of them having disabilities, were told they could not board despite allegedly arriving before gate closure. Michele claims that they arrived no later than 3:55 pm, with the gate closing at 4pm. Despite the airline claiming the flight had been closed, the video shows the employee giving their tickets away to passengers on standby for the flight. With emotions running high, security was contacted and police arrived to de-escalate the situation, with the police saying they were ‘on her side’. As the airline had reported that there was an incident at the gate, Michele and her group were allegedly told they would have to purchase another ticket and were not allowed to use their reservation to be put on another flight. Michele said: “I told her it was still 3:55 pm and the cut off time would be at 4 pm but she said that they finished boarding earlier and started ignoring my questions from there. “I requested a refund and compensation, they answered me back with an email that I posted in my Tiktok saying that I have no right to refund or compensation due to a report of misconduct. “On May 4, 2024, I posted an update with their email and tagged AA. Hours later I received the refund for the tickets, but still no compensation or apology letter” American Airlines has been contacted for a comment on the incident.
• Credit @missbauerofficial via ARK Media
• Orientation Portrait
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• Footage type Mobile phone
• Filming Location Miami Airport
• Country United States

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Date Posted: 22nd May 2024

Categories: Viral, Freak Out, TikTok, Top Picks